MLA (Medical Legal Appointments) is one of handl Group’s most well established brands. As one of a select number of Tier 1 MedCo agencies in the UK, they use their national presence to provide comprehensive medical reporting to clients around the country.
They’ve also taken the Housing Disrepair claim sector by storm in recent years by building an extensive panel of RICS surveyors and offering bespoke reporting services to solicitors.
So when MLA hosted speakers from around the UK at their housing disrepair conference in Liverpool, of course over a hundred experts and solicitors chose to attend.
Led by their own Erin McBride, along with a line-up of professionals ranging from barristers to surveyors, MLA set out to tackle the most pressing problem facing organisations across the legal industry when it comes to housing disrepair claims.
The day included a talk from housing activist Kwajo Tweneboa who gave a personal and first-hand insight of the issues people are facing up and down the UK in housing associations.
Kwajo’s activism stems from personal tragedy, watching his father die in a flat that wasn’t fit to live in. By sharing his personal story, and eyewitness testimony of growing up in unlivable conditions, he inspired MLA’s audience to continue to help clients in these situations.
Key account manager Julie Usher explains:
“Housing disrepair is a national problem we hear about from our customers every day. Some of the conditions that people are living in are appalling, and no-one should have to live like this.”
MLA’s panel of speakers, including their own Erin McBride, Steve Cornforth, costs expert Nick McDonnell, surveyor Mal Ashall, ATE’s Mike Knight and barrister George Murray provided support, advice and insights into how cases can be run more efficiently, and how the challenges of housing disrepair can be met.
No stone was left unturned, with legal precedents, legislation changes, case law and case studies covered in detail, and every attendee left armed with best practices and practical strategies to tackle housing disrepair.
Did Kwajo, and MLA, succeed? We’ll leave the last word to Kwajo himself.
“The MLA Housing Disrepair Conference was great, bringing industry professionals together to discuss arguably the greatest challenge currently facing the housing sector as a whole in the UK. It was eye-opening to say the least, sharing examples of horrific situations we have all seen people have to live in and the challenging stories they’ve faced.”
“The consensus was clear that residents need support, and more effort is needed to help support them and drive systemic change! I would love to see even more great industry professionals at MLA’s next conference!”