handl innovates
We’re focused on ideas and opportunities that allow us to change the way people work and think about the services they offer. It’s important to understand your market and your customers - not just what they want from a service but also their pain points, their concerns and the challenges they have to overcome.
We use a deeper understanding of customers and their needs to continually innovate and challenge current methods and ways of working. That’s exactly what we constantly do through a combination of experience, people and technology. We invest heavily in building products and services that allow us to help you work smarter, faster and more efficiently.
Handl's 'Leaders for Change' supplement - Modern Insurance Magazine 2021
Get the inside from handl and industry thought leaders as they tackle the key industry challenges and issues that everyone's talking about for 2021.
We ask 'Are we reforms ready?', we explore the challenges in credit hire, discover driver habits in lockdown and take a deeper look at ADR and the role it will play in alleviating court delays.
Click on the cover image to download or read 'Leaders for Change'.
case studies
To tackle industry problems head on, handl Group developed Cobalt, a revolutionary motor claims proposition that combines people and data to drive better decision making and improve commercial and customer outcomes.
Cobalt is a fully customisable, bespoke solution for first and third party motor claims management. Designed to improve customer experience, slash operational expenditure and achieve greater efficiencies, Cobalt can be utilised as a fully managed end-to-end process from first contact to claims settlement.
what's happening
handl Engage proves that the new OIC portal can work as advertised.
We launched handl Engage in 2021 as a response to sweeping reforms to the way lower-value claims are handled in England and Wales. When OIC announced the launch of a new portal for self-managing these claims, firms worried that the doors would be open for professional enablers to slow down the process, and increase both costs and operational expenses.
handl Group acquires IPRS Group in biggest deal yet
Investment portfolio management company handl Group has signalled its determination to further build its market presence in the health and wellbeing sector with the announcement that it has acquired the IPRS Group (Injury, Prevention and Rehabilitation Services).
Get a handl on…DX with Neil Vose
As our new Head of Digital Transformation at handl Group, Neil’s work involves enabling businesses to tackle their customers’ challenges with the support of the latest systems and technology.
Employee health set to benefit from handl Group’s digital treatment proposition
Digital healthcare products will be a key tool in tackling the impact of the pandemic on employee health, according to Chris Chatterton, chief commercial officer of health and claims services provider handl Group.
handl annual report. 2021.
2021 has been a year where the handl Group family of businesses met and overcame challenges yet continued to build on our past successes despite unsettled events.
handl Group acquires business wellbeing specialists, Robertson Cooper
handl Group, a leading outsourced services provider, has acquired organisational health and wellbeing specialist, Robertston Cooper.
