Coplus has been part of handl Group for five years. During this time Coplus has moved to flagship offices, re-engineered its processes to become more customercentric and implemented a cuttingedge claim system.
Coplus now delivers award-winning claims management services to 2.5 million policyholders – 24 hours a day, 365 days a year.
New Director announcement for Medical Legal Appointments (MLA)
handl Group is delighted to announce that long-standing Head of Operations, Michael Shallcross, has joined the board as Managing Director of Medical Legal Appointments (MLA).
“We’re not just here to grow. We’re here to grow well.”
Graham Pulford may not initially strike you as IT guru but his passion and knowledge is proving invaluable in the growth in handl group. That being said he’s not a devotee of tech for tech’s sake...
handl Engage post-whiplash reform response “good for claimants, good for insurers”
“Unhappy customers, left feeling high and dry, will reflect badly when the customer’s renewal comes around” Coplus’ James Blyth examines how handl Group is helping more insurers to discover the best way of responding to the whiplash reforms.
Insurers can stop claims getting bigger than they need to be.
The whiplash reforms are both a threat and opportunity for insurers says Chris Chatterton, Chief Commercial Officer (CCO) of handl Group. But if they are to avoid reputational damage and rising costs and instead seize the opportunities, they need to Engage.
Whiplash reform “the next PPI unless insurers react”
Earlier in 2021, Chris Chatterton, Chief Commercial Officer (CCO) of handl Group, urged insurers to get “reform ready” in anticipation of new procedures for whiplash claims which go live from 1 June. Here, Chris explains that it’s still not too late for the industry to avoid those issues.
handl Group announces exclusive Limbic partnership
We are delighted to announce that we have signed an exclusive deal to provide mental healthcare company Limbic’s service as a bespoke offering for the B2B market.